"Site Reliability Engineering"
Articles and mentions
DevOps Culture Hacks: Infecting your Boss & your Business with Awesome
DevOpsDays Boston 2011. I gave the culture hacks talk for the first time, no slides, no video, just the framework I had figured out the hard way at Amazon.
“Don't fight stupid, make more awesome.”
Ex-Amazon 'Master of Disaster' Animates Server Chef
The Register profiled my move from Amazon's Master of Disaster role to co-founding Opscode and launching Chef, tracing the line from reliability engineering to infrastructure as code.
Understanding Operations Culture (Part 1)
I wrote this in 2008 to define web operations culture using what I had learned from the fire service: the habits that separate teams who handle incidents well from teams who don't.
“You don't choose the moment, the moment chooses you. You only choose how prepared you are when it does.”
Operations Is a Competitive Advantage (Secret Sauce for Startups!)
My 2007 O'Reilly Radar argument that operations is a competitive advantage for startups, and occasionally a strategic weapon. Comments thread includes Luke Kanies, John Allspaw, John Willis, and Steve Loughran.