---
title: Web Operations
description: Interviews, articles, podcasts, and talks featuring Jesse Robbins, tagged Web Operations.
doc_version: "1.0"
last_updated: 2026-05-31
---

# Web Operations

Interviews, articles, podcasts, and talks featuring Jesse Robbins, tagged Web Operations.

## [An oral history of #hugops: How tech's first responders built a culture of empathy](https://jesserobbins.com/mentions/oral-history-hugops-protocol.md)

*2021-02-25*

Protocol's oral history of

## [Tim O'Reilly on Why We Started the Velocity Conference](https://jesserobbins.com/mentions/tim-oreilly-on-why-we-started-velocity-conference.md)

*2013-06-17*

Tim O'Reilly's 2013 retrospective on how the Velocity Conference began. I co-founded it with Steve Souders and chaired the program.

## [GameDay: Creating Resiliency Through Destruction](https://jesserobbins.com/mentions/gameday-creating-resiliency-through-destruction-usenix.md)

*2011-12-20*

My USENIX LISA'11 talk on GameDay: deliberately inject failures into production to build organizational resilience before real outages happen. I had been running these exercises at Amazon since 2003.

## [MIT Technology Review TR35: Innovators Under 35](https://jesserobbins.com/mentions/tr35-jesse-robbins-technology-review.md)

*2011-01-01*

The MIT Technology Review TR35 listing for 2011, citing my work on web operations, cloud, and resilience engineering at Amazon and Opscode.

## [Web Operations: Keeping the Data on Time](https://jesserobbins.com/mentions/web-operations-book-allspaw-robbins-oreilly.md)

*2010-06-28*

John Allspaw and I co-edited the O'Reilly Web Operations book that defined the discipline. Essays from practitioners at Amazon, Google, and the companies that set the stage for DevOps.

## [Velocity: The Art of Web Operations](https://jesserobbins.com/mentions/velocity-art-of-web-operations-oreilly-radar.md)

*2009-06-22*

Tim O'Reilly's note opening Velocity 2009 tells the origin story: Steve Souders, Andy Oram, and I asked for a conference for our community. Two years in, 700 people showed up.

## [Understanding Operations Culture (Part 1)](https://jesserobbins.com/mentions/understanding-web-operations-culture-part-1-oreilly-radar.md)

*2008-06-14*

I wrote this in 2008 to define web operations culture using what I had learned from the fire service: the habits that separate teams who handle incidents well from teams who don't.

## [Operations Is a Competitive Advantage (Secret Sauce for Startups!)](https://jesserobbins.com/mentions/operations-competitive-advantage-oreilly-radar.md)

*2007-10-23*

My 2007 O'Reilly Radar argument that operations is a competitive advantage for startups, and occasionally a strategic weapon. Comments thread includes Luke Kanies, John Allspaw, John Willis, and Steve Loughran.

## Sitemap

See [sitemap.md](https://jesserobbins.com/sitemap.md) for the full list of pages on this site.