"Resilience Engineering"
Articles and mentions
The Do-Good Imperative
BusinessWeek's CEO Guide to Disaster Readiness covered my work at the seam between emergency response and technology, including the Velocity conference I co-founded.
“One of the interesting things with being a pretty senior technology person operating in a disaster is that you get to see the state of the art versus the state of the practice.”
Making Maps Work When Disaster Strikes
Rachael King's piece in BusinessWeek's CEO Guide to Disaster Readiness on the failure of mapping tools in the Katrina aftermath.
“One of the interesting things with being a pretty senior technology person operating in a disaster is that you get to see the state of the art versus the state of the practice.”
Operations Is a Competitive Advantage (Secret Sauce for Startups!)
My 2007 O'Reilly Radar argument that operations is a competitive advantage for startups, and occasionally a strategic weapon. Comments thread includes Luke Kanies, John Allspaw, John Willis, and Steve Loughran.