"Resilience Engineering"
Articles and mentions
The Do-Good Imperative
BusinessWeek's CEO Guide to Disaster Readiness covered my work at the seam between emergency response and technology, including the Velocity conference I co-founded.
“One of the interesting things with being a pretty senior technology person operating in a disaster is that you get to see the state of the art versus the state of the practice.”
Making Maps Work When Disaster Strikes
Companion piece in BusinessWeek's CEO Guide to Disaster Readiness. I described navigating post-Katrina Louisiana on broken maps and what that says about crisis tooling.
“One of the interesting things with being a pretty senior technology person operating in a disaster is that you get to see the state of the art versus the state of the practice.”
Operations Is a Competitive Advantage (Secret Sauce for Startups!)
The post that started it all. Jesse Robbins argues on O'Reilly Radar that operations is a competitive advantage and occasionally a strategic weapon. Luke Kanies introduces him to Adam Jacob in the comments. The rest is history.