"Operations"
Articles and mentions
Incident Management for Operations (foreword by Jesse Robbins)
I wrote the foreword to Schnepp, Vidal, and Hawley's O'Reilly book bringing fire-service incident command into IT operations. The lineage runs from my work at Amazon as Master of Disaster through the first Web Ops/Fire Ops summit I convened in 2012.
“This groundbreaking book is the foundation to building an effective operations culture for organizations of any size, with systems of any complexity, and failures of any severity.”
Jesse Robbins on DevOps as Business Alignment
Jez Humble interviewed me at Thoughtworks on DevOps as business alignment: developers, operations, and the company shipping faster without giving up reliability.
“The role of operations is the role of enabling as much awesome as you can.”
The Convergence of DevOps
John Willis's history of how DevOps came together: Agile Infrastructure, Velocity, and Lean Startup as the three threads that converged.