"O'Reilly"
Articles and mentions
O'Reilly Media
Incident Management for Operations (foreword by Jesse Robbins)
· Other
I wrote the foreword to Schnepp, Vidal, and Hawley's O'Reilly book applying fire-service incident command to IT operations.
“This groundbreaking book is the foundation to building an effective operations culture for organizations of any size, with systems of any complexity, and failures of any severity.”
O'Reilly Media
Web Operations: Keeping the Data on Time
· Other
John Allspaw and I co-edited this O'Reilly book of essays from practitioners at Amazon, Google, and Flickr on running large web sites.
“The Web is changing the way we live and touches every person alive. As more and more people depend on the Web, they depend on us. Web Operations is work that matters.”