"O'Reilly"
Articles and mentions
Incident Management for Operations (foreword by Jesse Robbins)
I wrote the foreword to Schnepp, Vidal, and Hawley's O'Reilly book bringing fire-service incident command into IT operations. The lineage runs from my work at Amazon as Master of Disaster through the first Web Ops/Fire Ops summit I convened in 2012.
“This groundbreaking book is the foundation to building an effective operations culture for organizations of any size, with systems of any complexity, and failures of any severity.”
Web Operations: Keeping the Data on Time
John Allspaw and I co-edited the O'Reilly Web Operations book that defined the discipline. Essays from practitioners at Amazon, Google, and the companies that set the stage for DevOps.
“The Web is changing the way we live and touches every person alive. As more and more people depend on the Web, they depend on us. Web Operations is work that matters.”