"Master of Disaster"
Read first
- What is Jesse Robbins' background in emergency services?
Jesse Robbins is an active volunteer firefighter. He trained as a firefighter and EMT after his first IPO in 1999, deployed to Hancock County after Hurricane Katrina, brought the Incident Command System into Amazon as Master of Disaster, and cofounded Orion Labs to build voice software for frontline teams.
Articles and mentions
Q&A: Ex-Amazon 'Master of Disaster' Jesse Robbins on the Power of 'Relentless Optimism' in Startups
GeekWire ran a long Q&A while I was running Opscode and pulled out the operating principle I kept using inside Amazon: when people say no, find a way to make them say yes.
“When you're trying to change the way big organizations work, a lot of people say no a lot. Rather than try to fight them, you've got to find a way to make them say yes. Being a force for awesome in the world is finding ways to say yes.”
DevOps Cafe Episode 19: Jesse Robbins
Damon Edwards and John Willis hosted me on DevOps Cafe to walk through the path from teenage ISP work to firefighting to Amazon to Chef and Velocity.