"Incident Management"

Protocol

An oral history of #hugops: How tech's first responders built a culture of empathy

Protocol's oral history of

“I've got to change the way that I approach this entirely and make it safe to experiment.”

— Jesse Robbins
DevOpsDays

DevOps Culture Hacks: Infecting your Boss & your Business with Awesome

· Talk

The original DevOps culture hacks talk at DevOpsDays Boston 2011. Jesse Robbins shares the formula for changing engineering culture from the inside, drawn from his years as Amazon's Master of Disaster.

“Don't fight stupid, make more awesome.”

— Jesse Robbins